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Frequently asked questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment step.
- Check your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise simply needs to be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, so you can track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 working days. If a delivery delay is expected, we will notify you by email directly.
Use my discount code?
You just need to enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Is this adapter compatible with LED bulbs?
Yes, it is compatible with LED, incandescent, and fluorescent bulbs with an E27 base.
Can I adjust the duration for which the light stays on?
Yes, the on duration is adjustable between 10 seconds and 5 minutes according to your preferences.
Does the adapter work outdoors?
It is designed for indoor use. For outdoor use, make sure it is protected from the elements.
How do I install this adapter?
Simply screw the adapter into the existing socket, then screw your bulb into the adapter. No additional tools are required.
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Have a question?
Write to us using the form below and our team will get back to you as soon as possible!